Roboform is one of those must have products, especially if you suffer from CRS (can’t remember stuff) syndrome. I used to sift through all kinds of stuff: loose papers, notepads, PDA, etc. trying to find the right login and password for that crazy website that I use for banking, ebay, craigslist, etc. I had all kinds of ways to keep track of my login passowrds: excel spreadsheet, SplashID, notepad, and many more.

Worse, my partner got me into blogging, website management, article writing. Every single one of these activities required me to create a new login and password. And, how many different email accounts do I have? So many that I can’t even remember what servers they are on.

Needless to say, I could not keep up with each and every one of these sites’ logins and passwords. Finally, my same partner suggested I get Roboform. And, just like that, my amnesia turned into instant recall … really fast.

Just to give you an idea of scale (I think my list is small, compared to others), I have over 260 websites for which Roboform manages my account logins and passwords. The beauty of this product is in its simplicity and ease of ease of use. Essentially you go to the website that requires a login and password, enter in the requested information and the software asks you whether you want to have it save the information for you. If you answer yes, you are then asked to enter a name for the login and that’s it!

When you return to the site, Roboform basically fills in your login information. You press enter and you’re in! Alternatively you can click on the website from within the software’s tool bar and have it navigate to the site and log you in. No muss, no fuss.

Let’s say you want to have the software save multiple login information for the same site but for different users. This is useful, for example, if you share a computer with your spouse and also save at the same bank, but have different accounts. Or, another example is if you manage accounts for multiple people in Twitter, Facebook and other sites.

Editing logins and passwords is just as simple and elegant. You simply click on the toolbar within your browser, select edit and you are now editing each login and password for each website. Again, no muss, no fuss.

Another useful utility within the application is the ability to safely store notes. How many times have you wanted to create a note and save it some place safe? Within the software you can open a notepad of sorts, put in your notes and “lock it” when you logoff.

Too many times I’ve lost logins and passwords to the varios websites to which I login. I can finally say that I don’t need to worry about that anymore. I simply store everything within Roboform and let it manage all of my login details from one simple application.

I’ve been using Magicjack.com for about 9 months now. I’m sold on the capabilities, ease of use and cost of this cool little device. In fact, I have four of these Magicjack.com USB products. Two of them I use for my business in the US and two I use for my employees in the Philippines. As I’ve been using them on a daily basis, I’ve been thinking about how it could be used to create a virtual call center anywhere in the world.

Let me recap how Magicjack.com works. Once you get your device(s) in the mail, you simply plug it into an available USB port, the software loads from the Magicjack device and installs on your computer. You’re asked a few questions, including what area code you’d like to use and voila, within minutes you’ve got a fully functioning VOIP telephone service, with voice mail, three way calling, caller ID, and more. The cool thing about Magic Jack is that you can be anywhere in the world and call back to the US … essentially FOR FREE. Well, for about $19 per YEAR.

Now, think about the possibilities with MagicJack.com as a virtual call center solution. For me, I have employees in the Philippines. These employees are outfitted with Magicjack devices. With these Magicjack.com devices my employees are able to both initiate and receive calls from the US. Again, the calls are so cheap (at $19 / year); the cost per call is literally micro cents on the dollar. Furthermore, my employees work from home, so overhead costs are extremely low.

Consider this concept. A company can aggregate their employees in one country, one city or even perhaps across multiple countries. Why would you consider multiple countries? … In order to leverage multiple time zones. Let’s say that you want to provide 24×7 support to clients. You can have people strategically located in different countries working different hours and even different languages, depending on the time zones that you need to support.

One consideration, then, is how to manage this team and the Magicjack.com devices. I think one cool idea is through software that can aggregate all of the Magic Jack numbers. Think of the possibilities. All of the numbers managed by one central software application. This will allow a company to answer all calls from a central location as if you were a huge corporation. The possibilities seem endless.

A more mundane question is how to manage your team’s productivity. The answer to this question is through processes and “timesheets”, as well as an instant message tool you can track productivity through an online project management tool and check to see if your employees are online via instant message.

There are plenty of other ways to increase your productivity and “presence” with Magicjack.com devices. In fact, you can also make your company look so much larger than a one person company by using this cool little product. The cost is nominal but the benefits are tremendous.

Technology innovation is both a blessing and curse, depending on “what” and “who.” The “who” is related to whether a person “gets it” or not. In other words, does the person understand how to use the technology. The “what” relates to how the technology is used … does it have any meaningful positive impact on our lives … does it make our lives simpler, save us money, or help us get things done faster?

I’ve been using a product developed by www.MagicJack.com for the last several months. I can honestly say that this device solves both the “what and the who.” It is brain dead simple to install and use and, yes, it does save you money … and lots of it.

For the uninitiated, MagicJack is a simple little USB device that connects into your computer and either: a) a headset or b) your regular telephone. It uses your broadband connection to make phone calls anywhere in the world. At it’s simplest it’s a VOIP or Voice Over Internet Protocol phone service. It includes: voice mail, 3-way calling, call waiting, and a DEDICATED phone number. You choose the area code from their list, which is quite extensive. And, it’s AMAZINGLY cheap – $39 for the 1st year and $19 per year thereafter.

I had intended  to use the device from www.MagicJack.com to replace my business phone service. And, of course, I did. I dropped my Comcast service and replaced it with MagicJack. If that was all I did, that would have been great. I would have saved about $600 per year. But, the buck did not stop there.

I also have a virtual assistant in the Philippines. I had actually bought two of these devices from www.MagicJack.com, one for my home office and the other to send to my assistant. And, guess what? This is where the REAL magic appears. My assistant in the Philippines can MAKE and ANSWER phone calls from the Phillipines to and from the US, WITHOUT incurring any international long distance charges. YES, you heard me correctly – NO international calling charges.

Imagine the savings! I figure with the amount of phone calls she makes every day to / from the US, I’ve probably already saved upwards of $1,500 … in just three short months.

The other magical aspect of this device / service is that I can call forward from any of these numbers without incurring any call forwarding charges. Unlike Sprint or perhaps other mobile sevice provider, call forwarding is free.

There are  many more aspects to this service that I’m planning to implement. But, I can’t give away all of my secrets, yet. The fact remains that the MagicJack is a disruptive technology that could displace traditional phone service from AT&T and others. In addition, it’s also magnitudes cheaper than Vonage and all of the other VOIP service providers.

And, the best thing about it is … it works!