The Magic Jack device is such a simple, easy to use device, it’s surprising that no one else had thought of it before. I use my Magic Jack (s); yes I have multiple Magic Jacks on a daily basis. There are many ways to use Magic Jack in order to make it look like you’re a much bigger company that you really are.

One of the ways I use the MagicJack.com device is by sending it overseas to my team in the Philippines. I have virtual assistants in the Philippines who answer phones for clients in the US. In this way, they can initiate or answer calls from the comfort of their own homes. No need to drive or take the bus to the office. Clients who call in don’t even know that they are speaking to someone a world away. And, when the virtual assistants call the US, they are virtually calling for free.

I have MagicJack.com devices that also are essentially “shell” phone numbers. Think of it. For $19 per YEAR, I can have a phone number in practically every city that matters in the United States. Each number can be forwarded to one main number that can be answered by a receptionist. The receptionist, of course, can be anywhere in the world, like the Philippines. This makes your company “bigger” than it really is at a fraction of the cost of a brick and mortar company.

MagicJack.com devices can also be used in a call center type scenario. Imagine buying two, three, five Magic Jack devices. Each of them would be assigned their own unique phone number. Now imagine incorporating a virtual PBX software solution that can aggregate these numbers into one software PBX. In this way, you can make your small company look like a large corporation. The one receptionist can then forward calls to a person mobile number as if transferring them to their “extension.”

Now, I also have my own personal Magic Jack. I give out the phone number of my personal Magic Jack and tell people that this is my mobile number. Why would I do that? This way I don’t have to “give out” my real mobile number, except to my close associates. In this way, when I turn off call forwarding to my mobile, all calls go into voice mail or even call forwarded, again, to my virtual receptionist.

Here’s another example of using a Magic Jack for personal use. I have two daughters, both of which have their own mobile phones and computers. Now, I know not all kids have their own computers and mobile phones, but hey! We all know that the cell phone carriers are pigs. They milk you for every minute that they can. Well, I can give each kid a Magic Jack and a cheap landline phone and voila, I’ve saved myself significant money on cellular calls. Now each kid can call out from their broadband connection and also feel special because they have their own “landline” personal phone.

As you can see the Magic Jack really is a device for all times. It can be used in variety of situations that are bounded only by your imagination.

I’ve been using Magicjack.com for about 9 months now. I’m sold on the capabilities, ease of use and cost of this cool little device. In fact, I have four of these Magicjack.com USB products. Two of them I use for my business in the US and two I use for my employees in the Philippines. As I’ve been using them on a daily basis, I’ve been thinking about how it could be used to create a virtual call center anywhere in the world.

Let me recap how Magicjack.com works. Once you get your device(s) in the mail, you simply plug it into an available USB port, the software loads from the Magicjack device and installs on your computer. You’re asked a few questions, including what area code you’d like to use and voila, within minutes you’ve got a fully functioning VOIP telephone service, with voice mail, three way calling, caller ID, and more. The cool thing about Magic Jack is that you can be anywhere in the world and call back to the US … essentially FOR FREE. Well, for about $19 per YEAR.

Now, think about the possibilities with MagicJack.com as a virtual call center solution. For me, I have employees in the Philippines. These employees are outfitted with Magicjack devices. With these Magicjack.com devices my employees are able to both initiate and receive calls from the US. Again, the calls are so cheap (at $19 / year); the cost per call is literally micro cents on the dollar. Furthermore, my employees work from home, so overhead costs are extremely low.

Consider this concept. A company can aggregate their employees in one country, one city or even perhaps across multiple countries. Why would you consider multiple countries? … In order to leverage multiple time zones. Let’s say that you want to provide 24×7 support to clients. You can have people strategically located in different countries working different hours and even different languages, depending on the time zones that you need to support.

One consideration, then, is how to manage this team and the Magicjack.com devices. I think one cool idea is through software that can aggregate all of the Magic Jack numbers. Think of the possibilities. All of the numbers managed by one central software application. This will allow a company to answer all calls from a central location as if you were a huge corporation. The possibilities seem endless.

A more mundane question is how to manage your team’s productivity. The answer to this question is through processes and “timesheets”, as well as an instant message tool you can track productivity through an online project management tool and check to see if your employees are online via instant message.

There are plenty of other ways to increase your productivity and “presence” with Magicjack.com devices. In fact, you can also make your company look so much larger than a one person company by using this cool little product. The cost is nominal but the benefits are tremendous.